Payment Policy

Payment Policy

At Sarukulasanchi, we strive to make your shopping experience as convenient as possible. Our payment policy outlines the available payment methods, security measures, and related information to ensure a smooth transaction process.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • Mobile Wallets: [Google Pay, Apple Pay, Paytm,phonepay]
  • Net Banking: Supported by major banks
  • Cash on Delivery (COD): Available for orders up to [3000]
  • UPI Payments: Unified Payment Interface (UPI) through apps like PhonePe, BHIM, etc.

2. Payment Security

  • All online payments are processed through secure payment gateways that use encryption to protect your financial information.
  • We do not store your credit/debit card details on our servers. All sensitive information is handled directly by our payment processors.

3. Payment Confirmation

  • Once your payment is successful, you will receive a confirmation email or SMS with your order details and payment receipt.
  • If you do not receive a confirmation within [24 hours], please contact our customer service.

4. Failed or Declined Transactions

  • If your payment is declined, please check with your bank or card issuer for more details. You can also try an alternative payment method.
  • If a payment fails but the amount is debited from your account, it will be refunded automatically within [3-5 business days]. Please contact customer support if the refund is delayed.

5. Cash on Delivery (COD)

  • COD is available for orders up to [3000].
  • Please ensure you have the exact amount ready, as our delivery personnel may not carry change.
  • In case you choose to cancel a COD order, please inform us as soon as possible to avoid unnecessary inconvenience.

6. Refunds and Returns

  • If you are eligible for a refund due to a canceled order, returned item, or any other reason, the refund will be processed through the original payment method.
  • Refunds may take [3-5 business days] to reflect in your account.

7. Billing Information

  • Please ensure that the billing information provided during checkout is accurate. Incorrect details may lead to a delay in processing your order.
  • If you require an invoice with specific details, please contact us at [9866869155].

8. Contact Us

For any questions or issues related to payments, please reach out to our customer service team at [9866869155].